Privacy Policy

GloTraiq Pty Ltd (“GloTraiq”, “we”, “us” or “our”) is an Australian international trading company that evaluates business product requirements and develops commercially viable international supply solutions.

We respect the privacy of individuals who visit our website, contact us or submit business enquiries.

This Privacy Policy explains how we collect, use, store and disclose personal information through our website and related business communications.

We aim to handle personal information responsibly and in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and Australian Privacy Principles where they apply.

Depending on how you interact with us, we may collect:

• Your name and business contact details, including email address and telephone number.
• Company name and other business identification details.
• Product descriptions, specifications, quantities, delivery requirements and commercial enquiry information.
• Documents, technical specifications, images or supporting files that you voluntarily upload.
• Correspondence and information you provide when communicating with us.
• Technical information, such as IP address, browser type, device information, referring pages and website interactions, where collected through website technologies.

Please avoid submitting sensitive personal information or confidential material unless it is necessary for your enquiry and you are authorised to share it.

We may collect information when you:

• Complete our Submit a Requirement or contact form.
• Contact us by email or other business communication channels.
• Provide supporting documents or specifications.
• Interact with our website, subject to the analytics technologies and privacy controls in operation.

Information may also be provided by an authorised representative of your organisation.

We use information for purposes including:

• Reviewing business and product enquiries.
• Clarifying specifications, quantities and supply requirements.
• Evaluating potentially suitable international supply opportunities.
• Preparing and communicating commercial proposals or quotations.
• Responding to questions and maintaining business correspondence.
• Administering and improving our website.
• Maintaining records, protecting our systems and complying with applicable legal obligations.

Where permitted by law, we may contact existing business contacts about relevant services or commercial opportunities. We will comply with applicable direct marketing requirements and honour valid unsubscribe requests.

Where reasonably necessary for a legitimate business purpose, we may share relevant information with:

• Service providers that support website hosting, email, security, analytics and information technology.
• Professional advisers and service providers assisting our business operations.
• Potential manufacturers, suppliers or commercial counterparties where disclosure is necessary to evaluate your requirement or progress an agreed transaction.

We aim to limit disclosures to information reasonably necessary for the relevant purpose.

We do not disclose submitted business specifications to unrelated parties for unrelated marketing purposes.

As an international trading company, GloTraiq may communicate with service providers, manufacturers or potential commercial counterparties outside Australia.

Depending on the enquiry, some information may be accessible to recipients outside Australia.

The countries involved will depend on the nature of the relevant requirement, service providers and commercial opportunity.

Our website may use cookies and similar technologies to support website operation, security and performance.

We intend to use Google Analytics 4 to understand how visitors use our website, including traffic sources, visited pages and general engagement patterns.

Google Analytics will be activated only after the relevant website configuration and privacy requirements are addressed. When active, additional technical information may be processed by Google in accordance with its applicable terms and policies.

Our website may also load Google Fonts and other third-party resources.

Where required by applicable law, we will provide relevant information and choices about non-essential tracking.

You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

We take reasonable technical and organisational measures to protect information against unauthorised access, loss, misuse or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

We retain information for as long as reasonably necessary for the purposes for which it was collected, applicable legal obligations and legitimate business recordkeeping.

Information that is no longer required will be deleted, de-identified or otherwise handled appropriately, subject to applicable requirements.

You may contact us to request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or outdated.

We will assess requests and respond in accordance with applicable legal obligations.

If you have questions or concerns regarding our handling of personal information, please contact:

GloTraiq Pty Ltd
Email: sales@glotraiq.com
Website: https://glotraiq.com/

Please describe your concern and provide enough information for us to investigate.

We will review privacy complaints and respond within a reasonable period.

If applicable Australian privacy law provides a right to escalate a privacy complaint to the Office of the Australian Information Commissioner (OAIC), information about that process is available at https://www.oaic.gov.au/.

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

We encourage you to review the privacy policies of those websites before providing personal information.

We may update this Privacy Policy to reflect changes in our website, business activities, technologies or applicable legal requirements.

The latest version will be published on this page with its updated effective date.

For privacy-related enquiries, please contact:

GloTraiq Pty Ltd
Email: sales@glotraiq.com
Website: https://glotraiq.com/